Alerts

If you have been issued a Boil Water Notice, pleae click on the link for more information.

https://www.crystalclearsud.org/boil-water-notices

 

Consumer Confidence Report (CCR)

Each year CCSUD makes available a short report, Consumer Confidence Report (CCR), that advises of the sources of the water we sell to our customers as well as what is in the water. You can find the report on the Crystal Clear SUD website at the following direct link: https://crystalclearsud.org/ccr1

 

Cada año el CCSUD presenta un breve informe, Consumer Confidence Report (CCR), que informa de las fuentes de agua que vendemos a nuestros clientes, así como lo que hay en el agua. Puede encontrar el informe en el sitio web de Crystal Clear SUD en el siguiente enlace directo: https://crystalclearsud.org/ccr1

Stage 3 Water Restrictions

Stage 3 Water Restrictions
The following areas are currently under Stage 3 Water Conservation:
Havenwood
Crossings
During Stage 3 Water Restrictions customers are allowed to use:
Sprinkler or irrigation systems one day per week
AFTER 8 p.m. and BEFORE 10 a.m. Watering is NOT permitted during 10 a.m. to 8 p.m.
Based on the last digit of the address:
Odd numbers (1,3,5,7,9) – Watering Day is Tuesday ONLY.
Even  numbers (0,2,4,6,8) – Watering Day is Thursday ONLY.
Handheld hose, buckets, drip irrigation systems and soaker hose that do no spray water in the air are permitted any time.
Use of water to wash vehicles, structures, or impervious surfaces limited to watering day. Failure to comply with the Stage 3 Water Restrictions can result in a violation.
If conditions persist, it may be necessary to move to Stage 4 Mandatory Water Restrictions. Thank you and as always, we appreciate your cooperation.

Business Lobby Reopened

On Tuesday, January 4, 2022 Crystal Clear Special Utility District (CCSUD) reopened the Business Office Lobby and resume normal business operations. Safety concerns for Staff and Customers will continue to be CCSUD’s top priority. We ask that you abide by the CDC guidelines and local ordinances when visiting our office.

 

CCSUD would like to take the time to thank each of our customers for adapting to the Business Office Lobby being closed and allowing us to continue delivering the water service our customers rely on us to provide.

 

Business hours are Monday through Friday 7am to 5pm. Please note our night drop, online, and IVR features will continue to be accessible 24/7.

 

If you have any questions or concerns, please contact the office at 830-372-1031.

 

Kindest regards,

CCSUD Management and Staff

TWDB Funded Projects

You may have noticed, in and around your area, that CCSUD has projects on-going in our Certificate of Convenience and Necessity (CCN).  Some of the projects are funded by the Texas Water Development Board (TWDB) through the Clean Water State Revolving Fund (CWSRF) equivalency and Drinking Water State Revolving Fund (DWSRF) financial assistance. 

All recipients of the CWSRF equivalency and DWSRF financial assistance are required to post notification as part of project public awareness.  CCSUD has posted in accordance with this policy.  In an effort to create more community awareness, this alert is intended to provide for an easier method to access the information and bring it to the attention of our customers. Please use the direct link below to view information on our TWDB funded projects. 

https://crystalclearsud.org/state-revolving-fund-project-public-awareness-notification

This can also be accessed from the News & Notices drop down at the top of the page by then clicking on State Revolving Fund Project Public Awareness Notification. 

CONTACT INFORMATION UPDATE

Current and correct contact information is required by CCSUD for many reasons. One of which is that CCSUD Staff distributes alerts via a notification system. This could be vital information which you may not receive if your contact information is not current/correct such as a Boil Water Notice or other emergency alerts. Please contact the CCSUD office 830-372-1031 asap or return the portion of your billing statement that has the update form included with the current and correct information for contacts.

Thank you for your cooperation and immediate attention to this matter.

CCSUD Staff and Management

Employment Opportunity

Crystal Clear SUD has a Construction Crew Member open position.  If interested please go to Employment Opportunities and complete and email an application.