Alerts

If you have been issued a Boil Water Notice, pleae click on the link for more information.

https://www.crystalclearsud.org/boil-water-notices

 

Low Pressure Alert

Due to an emergency leak, customers on Old Bastrop Hwy and Redwood Rd. and surrounding areas may experience low pressure. Crystal Clear Crews are on site working diligently to repair the issue and restore pressure. Thank you for your patience and understanding.

ARWA Construction Project

Crystal Clear Special Utility District (CCSUD) and Alliance Regional Water Authority (ARWA) will be working together on a construction project which will affect a large portion of the CCSUD service area. On April 11, 2024, a blast message regarding system wide maintenance was sent to the affected areas.  Please note the following:

  • This project is expected to last 4-6 weeks
  • Conservation during this project is necessary in order to provide essential water supply
  • Service interruption is not anticipated as directly related to this project

 

Examples of NON-ESSENTIAL water use:

  • Irrigation/sprinkler system use
  • Washing of vehicles/commercial vehicles/RVs
  • Filling pools/outdoor water toys
  • Washing off concrete/driveway
  • Any water use that does not have any health or safety impacts and/or is not required by regulations

Stage 3 Water Restrictions

To All Customers of Crystal Clear SUD;

As you each know, moderate drought conditions have returned to Texas, and forecasters are predicting that conditions may persist or worsen for the state. Crystal Clear Special Utility District (CCSUD) has been notified that when the Canyon Reservoir is less than 895 feet; Guadalupe-Blanco River Authority (GBRA) has imposed 5% restrictions on CCSUD’s wholesale water provider Canyon Regional Water Authority (CRWA). Therefore, CCSUD will stay in Stage 3 Water Restrictions and encourage all customers to conserve and follow the restrictions applied during Sage 3 rationing.

Stage 3 water rationing will continue to be in effect and shall remain in effect until further notice or until:

  1. the EAA changes its drought restrictions, or
  2. CCSUD gives notice of a change in drought stages or ends water rationing.

The following restrictions apply during Stage 3 rationing:

  1. No landscape watering between 10 a.m. and 8 p.m.
  2. No washing of parking lots, driveways, sidewalks, or streets unless for health or safety reasons.
  3. Swimming pools should be at least 25% covered by evaporation shields when not in use.
  4. No car washing at home except on watering days and times and no runoff into street or off property.
  5. No use of water for ornamental outdoor fountains unless water is recycled.
  6. Landscape watering permitted on no more than one designated day each week, except that water applied by buckets, handheld or soaker hoses or drip-irrigation systems is permitted to maintain shrubs, trees, and ornamental plants, but not grass or turf on any day.

ADDRESSES ENDING WITH:

ODD NUMBERS ON TUESDAY ONLY

EVEN NUMBERS ON THURSDAY ONLY

A complete copy of CCSUD’s Drought Contingency Plan is available for review at our website crystalclearsud.org. If you believe you have a health or safety reason that would justify an individual customer “good cause” exemption from Stage 3 rationing, you may send a written request to the CCSUD business office. Watering ornamental vegetation or lawns is not considered a good cause.

Thank you for your cooperation!

Management

Consumer Confidence Report

Each year CCSUD makes available a short report, Consumer Confidence Report (CCR), that advises of the sources of the water we sell to our customers as well as what is in the water. You can find the report on the Crystal Clear SUD website and at the following direct link: https://crystalclearsud.org/ccr1

TWDB Funded Projects

You may have noticed, in and around your area, that CCSUD has projects on-going in our Certificate of Convenience and Necessity (CCN).  Some of the projects are funded by the Texas Water Development Board (TWDB) through the Clean Water State Revolving Fund (CWSRF) equivalency and Drinking Water State Revolving Fund (DWSRF) financial assistance. 

All recipients of the CWSRF equivalency and DWSRF financial assistance are required to post notification as part of project public awareness.  CCSUD has posted in accordance with this policy.  In an effort to create more community awareness, this alert is intended to provide for an easier method to access the information and bring it to the attention of our customers. Please use the direct link below to view information on our TWDB funded projects. 

https://crystalclearsud.org/state-revolving-fund-project-public-awareness-notification

This can also be accessed from the News & Notices drop down at the top of the page by then clicking on State Revolving Fund Project Public Awareness Notification. 

CONTACT INFORMATION UPDATE

Current and correct contact information is required by CCSUD for many reasons. One of which is that CCSUD Staff distributes alerts via a notification system. This could be vital information which you may not receive if your contact information is not current/correct such as a Boil Water Notice or other emergency alerts. Please contact the CCSUD office 830-372-1031 asap or return the portion of your billing statement that has the update form included with the current and correct information for contacts.

Thank you for your cooperation and immediate attention to this matter.

CCSUD Staff and Management